LabiDesk
By LabiDesk
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LabiDesk is an All-in-one helpdesk software designed to help businesses improve customer engagement. It features tools like Shared Inbox, Help Center Portal, Live Chat, Knowledge Base and more. Teams can create canned responses and automatic signatures to automate workflows via the shared inbox dashboard. This software is beneficial for small to medium-sized businesses who want to improve customer engagement.
Pricing of LabiDesk
- 5 Agents
- 1 Projects (Domains)
- 25000 Tracked Users
- 3 Mailboxes
- Shared Inbox
- Live Chat (Coming soon)
- Mini CRM
- Knowledge Base
- Help Widget
- Help Articles & Guides
- Support Contact Form
- Update Announcements
- 5 Agents
- 1 Projects (Domains)
- 25000 Tracked Users
- 3 Mailboxes
- Shared Inbox
- Live Chat (Coming soon)
- Mini CRM
- Knowledge Base
- Help Widget
- Help Articles & Guides
- Support Contact Form
- Update Announcements
- 20 Agents
- 1 Projects (Domains)
- 500000 Tracked Users
- 20 Mailboxes
- Shared Inbox
- Live Chat (Coming soon)
- Omnichannel Shared Inbox (Coming soon) - Facebook Messenger - Whatsapp - Twitter - Instagram - SMS
- SLA
- Automation Rules
- Auto Responders (Coming soon)
- Marcos
- Departments
- Signatures (Coming soon)
- Mini CRM
- eCommerce Friendly (Coming soon) - Shopify - Magento - BigCommerce
- User Segmentation (Coming soon)
- Customizable Help Center Site
- Custom Domain
- Knowledge Base
- Help Widget
- Help Articles & Guide
- Unlimited Agents
- 1 Projects (Domains)
- Unlimited Tracked Users
- Unlimited Mailboxes
- Shared Inbox
- Live Chat (Coming soon)
- Omnichannel Shared Inbox (Coming soon) - Facebook Messenger - Whatsapp - Twitter - Instagram - SMS
- SLA
- Automation Rules
- Auto Responders (Coming soon)
- Marcos
- Departments
- Signatures (Coming soon)
- Mini CRM
- eCommerce Friendly (Coming soon) - Shopify - Magento - BigCommerce
- User Segmentation (Coming soon)
- Customizable Help Center Site
- Сustom CSS / Design
- Custom Domain
- Free SSL
- Kn
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Key Features of LabiDesk
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses LabiDesk
SMEs
Enterprises
Company Details
| Company Name: | LabiDesk |
|---|---|
| Headquarter: | New York, |
| Website: |
Visit Website 
|
| Social Media: |
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Frequently Asked Questions (FAQs)
Q. Who are the main user group of LabiDesk?
The user group of LabiDesk are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does LabiDesk cost?
LabiDesk has 3 plans,
- Starter USD 128 /Month
- Growth USD 288 /Month
- Enterprise USD 988 /Month
Q. What are the main features of LabiDesk?
The key featuers of LabiDesk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Q. What pricing model does LabiDesk support?
LabiDesk pricing model : Monthly,Yearly
Q. Is LabiDesk is online or offline?
LabiDesk is Online Software.
Q. Is customization possible in LabiDesk?
No
Q. What type of support does LabiDesk provide?
LabiDesk offers Online (Ticket) support.
Q. What type of guides provided by LabiDesk for training?
LabiDesk provides Help Guides,Blogs,Video Guides for the software training.
