Sitehelpdesk

By Sitehelpdesk

0.0
Rating out of 5 Based on 0 reviews

Help desk software solution rich in features. Suitable for use by any internal support function that receives enquiries from staff. This web browser-based software, accessible from a link on your Intranet, provides your company employees with online support, request tracking and self-help, even when you are unavailable. The unique design features will enable you to get up and running within hours of installation.

Pricing of Sitehelpdesk

Sitehelpdesk

USD 0
USD 0

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  • Staff call logging and self help
  • Operator call management
  • Reports
  • graphs and charts
  • Staff call logging and self help
  • Operator call management
  • Reports
  • graphs and charts

Awards & Badges Received

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Key Features of Sitehelpdesk

Key Features:
  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Key Specification

Other Categories: Help Desk Software
Deployment: Cloud Hosted
Customer Support: Business Hours,Online (Ticket)
Customization: No
Languages Support: English

Who uses Sitehelpdesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

Company Name: Sitehelpdesk
Headquarter: Surrey,
Website: Visit Website go-to-link
Social Media:

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Frequently Asked Questions (FAQs)

The user group of Sitehelpdesk are as follows :

  • Enterprises
  • SMEs
  • SMEs

Sitehelpdesk has 1 plans,

  • Sitehelpdesk USD 0

The key featuers of Sitehelpdesk are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Sitehelpdesk pricing model : Onetime(Perpetual License)

Sitehelpdesk is Online Software.

No

Sitehelpdesk offers Business Hours,Online (Ticket) support.

Sitehelpdesk provides Help Guides,Blogs,Video Guides for the software training.