Telax
By Telax
Telax is a popular call centre software that is designed to deliver robust features, world class deployment, and carrier grade reliability to its customers. It aims at providing innovative marketing and sales solutions that increase the profit and revenue of the company. The software is an industry leading cloud contact service solution that combines top class features with the best support services. It enables the users to manage queue calls efficiently in order to ease up the process of tele calling. With Telax, the users get an inbound call center along with an outbound call center. It is an ideal software solution for all types of enterprises, ranging from small to medium to large as it facilitates easy call recording and escalation management. Users get a progressive dialer to make their work all the more effective with Telax. It further provides a 24/7 live rep for easy assistance and maintenance. The pricing of the software is quotation based but they offer a free demo version to get to know about their features. The users have to contact
Pricing of Telax
- Call recording
- Escalation Management
- Inbound Call Center
- Outbound Call Center
- Progressive Dialer
- Queue Management
- Real-time Chat
- Call recording
- Escalation Management
- Inbound Call Center
- Outbound Call Center
- Progressive Dialer
- Queue Management
- Real-time Chat
Awards & Badges Received
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Key Features of Telax
Key Features:
Key Specification
Other Categories: | Call Center Software |
---|---|
Deployment: | Cloud Hosted |
Customer Support: | Phone,Business Hours,Online (Ticket) |
Customization: | No |
Languages Support: | English |
Who uses Telax
SMEs
Enterprises
Company Details
Company Name: | Telax |
---|---|
Headquarter: | Ontario, California United States |
Website: | Visit Website |
Social Media: |
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Frequently Asked Questions (FAQs)
The user group of Telax are as follows :
- Enterprises
- SMEs
- SMEs
Telax has 1 plans,
- Telax USD 0
The key featuers of Telax are as follows :
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Live Chat
- Progressive Dialer
- Predictive Dialer
Telax pricing model : Onetime(Perpetual License)
Telax is Online Software.
No
Telax offers Phone,Business Hours,Online (Ticket) support.
Telax provides Help Guides,Blogs,Video Guides for the software training.